Help Center / FAQ

Find answers to common questions about ClearCost

Getting Started

What is ClearCost?

ClearCost is a free platform that gives homeowners instant, data-backed Fair Market Rates for home improvement projects and matches them with a single verified contractor — no bidding wars, no cold calls.

Is ClearCost really free for homeowners?

Yes, 100% free. No credit card, no subscription, and no hidden fees. ClearCost is funded by a small match fee paid by contractors when they accept a job.

What areas do you serve?

We currently serve the metro Atlanta area and surrounding zip codes. We're expanding to additional markets soon. Enter your zip code during the project wizard to confirm coverage.

What types of projects does ClearCost support?

We currently support decks & patios, interior painting, exterior painting, kitchen remodeling, bathroom remodeling, and flooring. More project types are being added regularly.

Fair Market Rates

What is a Fair Market Rate?

A Fair Market Rate is a data-backed price range for your specific project. It's calculated using real material costs, local labor rates, and project specifications for your zip code — not a national average or guess.

How accurate are the price estimates?

Our estimates are based on local market data and are designed to reflect what your project should actually cost. Final pricing may vary based on site conditions discovered during the contractor's initial visit.

Why do I see a price range instead of a single price?

Home projects involve variables that affect cost — site conditions, material availability, and seasonal labor demand. The range gives you a realistic expectation, with the low end representing favorable conditions and the high end accounting for typical complexities.

Contractor Matching

How does contractor matching work?

After you review your Fair Market Rate and approve, we match you with a single verified contractor who specializes in your project type and serves your area. No bidding, no competing quotes — one dedicated pro.

Can I choose my own contractor?

ClearCost is designed around a single-match model to ensure quality and eliminate the chaos of multiple competing bids. Every contractor on our platform has been vetted for licensing, insurance, and reputation.

What if I'm not satisfied with my matched contractor?

Contact us immediately. If you haven't started work, we can rematch you with a different verified pro. Your satisfaction and safety are our top priorities.

Contractor Vetting

How do you verify contractors?

Every contractor goes through a multi-step verification: license verification (where required by the trade or state), general liability and workers' comp insurance confirmation, business history review, and ongoing compliance monitoring.

Are all contractors licensed and insured?

Yes. We verify active licensing and insurance at onboarding and monitor it on an ongoing basis. Contractors who fall out of compliance are paused immediately.

Account & Privacy

Will I get spam calls or emails?

No. Your information is never sold to lead brokers. You'll only hear from the one contractor we match you with, plus essential communications from ClearCost about your project.

How do I delete my account?

Email us at support@getclearcost.com or use the Contact Us page. We'll remove your data within 30 days in accordance with our Privacy Policy.

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